Term and Conditions

At Medical Care, we are dedicated to supporting your family’s health and wellbeing. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our healthcare products. By accessing healthproductssale.com and making a purchase, you agree to these terms.

1. User Responsibilities and Account Terms

1.1 Eligibility

To purchase from Medical Care, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information during registration and checkout
• Reside in our service areas (excluding certain Asian countries and remote locations)
• Use products only as directed by healthcare professionals and product labeling

1.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized account access

1.3 Prohibited Activities

You agree not to:

• Use our products for any illegal purpose
• Misuse healthcare products or disregard usage instructions
• Attempt to circumvent our security measures
• Resell our products without authorization

2. Products and Services Description

2.1 Product Range

Medical Care specializes in family healthcare products including:

• Allergy treatments (eye drops, syrups, tablets, capsules, wipes)
• Children’s healthcare (fever relief, cough/cold/flu, first aid)
• Baby care products (health and skin condition treatments)
• Foot care (athlete’s foot treatments, blister plasters)
• General healthcare (cough medicines, lozenges, ear infection treatments)

2.2 Product Information

We strive to provide accurate product information, however:

• Product images may vary slightly from actual items
• Healthcare products should be used as directed by professionals
• Always read product labels and instructions before use
• Consult healthcare providers for medical advice

2.3 Product Availability

All products are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Discontinue products without notice
• Correct pricing errors that may occur

3. Orders and Payment Terms

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• Orders are processed within 1-2 business days after payment confirmation
• We may require additional verification for certain orders
• We reserve the right to cancel orders for suspected fraud or errors

3.2 Payment Methods

We accept the following payment methods:

• Visa, MasterCard, JCB credit cards
• PayPal payments
• All payments are processed securely through encrypted channels

3.3 Pricing and Taxes

All prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions or supplier changes.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Free on orders over $50 via EMS (15-25 business days after shipping)

4.2 Delivery Expectations

Please note:

• Delivery times are estimates and may vary
• Customs processing may cause additional delays
• Some remote locations may experience longer delivery times
• You are responsible for providing accurate shipping addresses

4.3 International Shipping

We ship to most regions worldwide except:

• Certain Asian countries (as specified during checkout)
• Remote areas with limited carrier service
• International customers are responsible for customs duties and import taxes

5. Returns and Refunds

5.1 Return Eligibility

We accept returns and exchanges within 15 days of receipt provided:

• Items are in original, unopened packaging with seals intact
• Products are in resalable condition
• You have the original receipt or order confirmation

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

• Opened or used healthcare products
• Personal care items (blister plasters, allergy wipes, athletes foot treatments)
• Opened baby & child health products
• Any product with broken seals or compromised packaging

5.3 Refund Process

Refunds are processed as follows:

• Credit card payments: 5-10 business days after return processing
• PayPal payments: 3-5 business days after return processing
• Original shipping charges are non-refundable unless due to our error

6. Intellectual Property

6.1 Website Content

All content on healthproductssale.com including:

• Text, graphics, logos, and images
• Product descriptions and specifications
• Website design and layout

are the property of Medical Care and protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive license to:

• Access and use our website for personal shopping
• Make purchases for personal or household use
• You may not reproduce, distribute, or create derivative works without permission

7. Liability Limitations

7.1 Product Usage

Medical Care provides healthcare products but:

• We are not healthcare providers and do not offer medical advice
• Products should be used as directed and in consultation with healthcare professionals
• We are not liable for misuse or allergic reactions to products

7.2 Website Operation

While we strive to maintain continuous website availability:

• We are not liable for temporary website unavailability
• We may suspend access for maintenance or security reasons
• We are not responsible for third-party service interruptions

7.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and handle personal information according to our Privacy Policy. We implement security measures to protect your data but cannot guarantee absolute security in online transmission.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiation. If resolution cannot be reached, disputes may be submitted to binding arbitration in Fresno, California.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of modified terms. We will notify users of significant changes via email or website notice.

Thank you for choosing Medical Care for your family’s healthcare needs. We appreciate your trust and are committed to providing high-quality products and exceptional service. Your family’s health is our priority.